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MERCURY'S TYPES OF SERVICE
Our services are simple and easy to define so that you know exactly what you are paying for.

Standard Rush Delivery
When you call to place an order, simply state the Pick-up and Delivery points, and it will automatically be placed as a "Standard Rush" order. Our "Rush" service is ordered approximately 85% of the time, and is defined as follows: Any package picked up and delivered in Cuyahoga County will be delivered within two (2) hours of call in time. Any package picked up in Cuyahoga, and delivered to any adjacent county will be delivered within three (3) hours of call in time. Any package going outside of the adjacent county area will be picked up within one (1) hour, and delivered directly. Rush service is available for the following vehicle types: Cars, Pick-ups, and Vans.

Red Alert Delivery
"Red Alert" or "1 Hour" service is defined as any package picked up and delivered in Cuyahoga County will be completed within one (1) hour of call in time. Any package outside of this zone will be picked up within thirty (30) minutes, and delivered directly. This service costs an additional $15.00 on top of your base price. In the winter months, and during certain events, "Red Alert" service is subject to denial by Mercury's dispatchers. Rush service is available for the following vehicle types: Cars, Pick-ups, and Vans.

Recurring Scheduled Order
A repeat order can be like the following: Pick-up or drop off mail every day to the Post Office at the same time every day, Pick-up from the same company in Columbus every Wednesday at Noon, and deliver to our office in Cleveland no later than 4:00 p.m. etc…